Posts Tagged ‘NHS issues’

NHS reforms – Key changes by the conservative-lib dem coalition

Saturday, May 22nd, 2010

The coalition has wasted no time in announcing its policy on health for the forthcoming parliament. Here are some of the key features which may interest those of you attending interviews soon:

  1. Primary care trusts will be partially elected to give patients a strong voice locally, with the remainder of the board appointed by local authorities. But the chief executive and principal officers will be appointed by the secretary of state on the advice of the new commissioning board.
  2. The board will allocate NHS resources and provide commissioning guidelines. The Conservatives’ original proposal was for a strong board that would oversee the whole of commissioning, a role that looked to be stronger than just appointing people and issuing guidelines. So that proposal has obviously been watered down as part of the coalition agreement.
  3. GPs will be given a stronger role in commissioning, though for the moment it is not clear as to whether this will be simply be an advisory role or actually a budget-holding role. The government will “strengthen the power of GPs as partients’ expert guides through the health system by enabling them to commission care on their behalf.
  4. Development of a 24-hour urgent care service in England, “including GP out-of-hours services”. The GP contract will be renegotiated and an incentive system will be implemented to improve primary care in disadvantaged areas.
  5. Promise to fund some cancer drugs that Nice  has turned down.
  6. Promise that patients will be free to register with any GP, not just their local one.
  7. A number of health quangos will be cut (though it is not clear which).
  8. “Give every patient the power to choose any healthcare provider that meets NHS standards, within NHS prices”.

In addition, the health secretary has put a halt to current plans to change the NHS in London and issued the following statements: 

“As I promised before the election, I am calling a halt to NHS London’s reconfiguration of NHS services.

“A top-down, one-size fits all approach will be replaced with the devolution of responsibility to clinicians and the public, with an improved focus on quality.

“It will be centred on a sound evidence base, support from GP commissioners and strengthened arrangements for public and patient engagement, including local authorities.”

Want to know more about NHS issues? Why not join our medical management course on NHS issues. One day, max 16 candidates to make it an interesting interactive course. Only £249.

Consultant interview questions on how to reduce costs

Monday, March 8th, 2010

In an era when the NHS is asked to demonstrate austerity, there is an array of questions asked at consultant interviews on the topic of cost reductions, of the type:

  1. How can we maintain quality of care whilst cutting costs at the same time?
  2. If I told you that we needed to cut costs in your department by 15%, where would you find the cost savings?

In giving answers to such questions, the majority of candidates are having trouble distinguishing between cost savings and cost efficiency. Some then picked on by interviewers or get feedback that they had a poor graps of basic business concepts. I thought it would be useful to deal with this topic in an article in an attempt to remove any ambiguities.

Cost efficiency means that for a given cost, you are making the best use of the resources available. So for example, if a nurse costs the department £35,000 p.a. then she is cost efficient by being made to see as many patients as possible. In other words, you are getting the most out of the cost.

Cost cutting however refers to the fact that the cost of employing the nurse in the first place would be lowered. In other words, this would involve demoting her to a lower salary (tricky!) or making her redundant (tricky too, but far more feasible). 

Note that when you are making the nurse see more patients, you are actually cutting the cost of dealing with one patient (since her salary is spread over more patients than before but you are not cutting the cost of her employment.

When you get questions on cost-cuttings, they refer to cutting the overall cost and not the cost per patient. Overall, there are many ways in which costs can be cut in an NHS environment, which would include:

  1. Making staff redundant (salaries are the biggest expense).
  2. Using cheaper drugs (drugs are the second largest expense).
  3. Moving to day-case surgery, thus enabling a cut in the number of ITU beds, lowering the number of infections and readmissions (thus enabling redundancy of staff)
  4. Using cheaper staff to carry out tasks (e.g. replacing doctors by nurses, consultants by senior staff grades.
  5. Using permanent staff instead of locums
  6. Replacing one consultant by increased PAs for the other consultants in the team (the total cost to a Trust of paying 8 consultants £10,000 more is lower than paying one consultants £80,000)
  7. Encouraging follow-ups to be done by GPs (thus enabling redundancy of staff)

So for example, in anaesthesia, implementing pre-operative assessment clinics would lower the number of cancellations because patients would be better assessed and any risks identified. This would result in a fuller utilisation of the resources available and therefore greater efficiency, but not in cost savings because the trust would have to pay the salaries, theatre time, etc just the same.

Hope this helps! Good luck to everyone!

NHS Issues at Consultant Interviews

Tuesday, February 9th, 2010

“There is so much to read. I just don’t know where to start”. Sounds familiar?

Candidates applying for consultant posts are very good at scaring themselves about NHS issues during their preparation for the big day. Across the range of thousands of candidates that we coach every year for their consultant interview, it is common to hear comments of the type: “I heard they can ask you anything about NHS issues” or “I don’t understand anything to all this management stuff”.

In reality, although it is of course important to understand what is going on in the NHS, the emphasis is not so much on knowing a lot of facts, but on understanding at a more global level how this will affect your speciality in the forthcoming years and therefore your role as a consultant in the unit which you are aiming to join. Doctors have always been trained to learn information which is then tested at exams. At the interview, it is your awareness and analytical power which is being tested rather than your ability to regurgitate information.

As such, it is unlikely that you will be asked very factual consultant interview questions such as “What are the 8 ways in which the clock can stop for the 18-week target calculation?”; and you will only be asked questions of the type “Tell me what you know about Darzi.” in the 4 to 6 weeks or so following the publication of a report.  Instead, you are far more likely to be tested on the broader implications of those reports, which, by itself, does not require any detailed knowledge of those issues. For example, currently, consultant interview questions associated with the Darzi report are more likely to be of the type:

  • “How can we improve quality of care in a cost-cutting  environment?”, a question which refers both to the emphasis on quality in the Darzi report and to the forthcoming cuts in NHS budgets, but requires no specific knowlegde of the Darzi report. Instead, it requires a good knowledge of the areas of inefficiencies in your speciality in general and in the department that you are aiming to join.
     
  • “How would you measure quality of care in your specialty?”, a question which relates directly to the Darzi report, Patient-Reported Outcomes Measures (PROMs) and patient experience, thus linking to the auditing of key performance indicators and patient feedback, neither of which are fully developed in the Darzi report.
     
  • “How can we improve the quality of training in the current environment?”, a question which relates not only to the diminishing hours of training imposed by the EWTD, but also to the fact that spending time on training juniors is not always compatible with a drive towards efficiency and cost-cutting. No report will give you the answer to this question.

Consequently, although it is of course important to read and understand the key reports published by various organisations, you should not fall into the trap of trying to learn their content with a view to regurgitate it. Instead, you should make note of the key issues and try to understand their practical implications.

One of the greatest difficulties in reading about NHS issues is that it seems like there is an endless supply of documents. So don’t make the mistake that many candidates at consultant interviews make, which is to start right back to 1948. No one really cares about the old issues, and even the Tooke report which dates back to 2008 is no longer talked about. Look at the key documents published in the last 18 months or so, both at a global governmental level (e.g. Darzi) and at speciality level (e.g. recent NICE guidelines, Royal College strategy documents, etc). You may start with one and find that it refers to 2 or 3 others, which in turn refer to 2 or 3 others. It is important that you follow the trail so that you can appreciate how they all interlink. This should take about 4 or 5 hours of your time. If you feel that you are spending excessively longer then you are probably spending too much time on the detail.

Then, once you have a rough idea of what it going on, think of the implications. Try to do this by yourself to start with because at the interview there will be no one to help you, so it is important that you forge your own opinions and ideas about the implications of what you read.

Some of those implications may be common sense (for example, if you are place an emphasis on productivity and cost saving then training may be affected) but others may be less obvious to you simply because you are not involved in the day-to-day management of their unit. For that reason, as a second step. it is useful to discuss issues with your educational supervisors as well as  clinicians in their team how this influences their speciality and their department in practice. If you are applying for a job as an external candidate, it is also extremely useful to raise those issues at pre-interview visits so that you can get the local point of view on all important matters (knowing you may well be quizzed on those at your consultant interview).

All those impostant NHS topics are also obviously discussed on our consultant interview courses.